CRO, UX tracking

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Rent your CRO Private Detective

Toolkit

1st
Consultancy

In the first step, we get to know your service and identify current pain points. We also assess the available information regarding your digital interfaces.

1st
Consultancy

In the first step, we get to know your service and identify current pain points. We also assess the available information regarding your digital interfaces.

1st
Consultancy

In the first step, we get to know your service and identify current pain points. We also assess the available information regarding your digital interfaces.

2nd
Setup

In the next step, we set up the appropriate analytics tools for you, allowing you to see exactly what is happening on your site.

2nd
Setup

In the next step, we set up the appropriate analytics tools for you, allowing you to see exactly what is happening on your site.

2nd
Setup

In the next step, we set up the appropriate analytics tools for you, allowing you to see exactly what is happening on your site.

3rd
Data collection

While awaiting incoming data, we conduct user tests and a professional UX audit on your platform, and examine best practices.

3rd
Data collection

While awaiting incoming data, we conduct user tests and a professional UX audit on your platform, and examine best practices.

3rd
Data collection

While awaiting incoming data, we conduct user tests and a professional UX audit on your platform, and examine best practices.

4th
Analysis

We analyze heatmaps, interviews, and all other data. During the evaluation, we present identified issues and provide solutions. After implementation, we continue to measure and enhance your site’s performance.

4th
Analysis

We analyze heatmaps, interviews, and all other data. During the evaluation, we present identified issues and provide solutions. After implementation, we continue to measure and enhance your site’s performance.

4th
Analysis

We analyze heatmaps, interviews, and all other data. During the evaluation, we present identified issues and provide solutions. After implementation, we continue to measure and enhance your site’s performance.

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Heatmaps & session recordings

Heatmaps & session recordings

Heatmaps & session recordings

A well-configured analytics tool is invaluable. By analyzing heatmaps and session recordings, you can feel as if you’re right beside your users, watching exactly how they interact with your digital interface. Reviewing these materials is time-consuming, but it yields unparalleled insights that help you perfect the user experience.

A well-configured analytics tool is invaluable. By analyzing heatmaps and session recordings, you can feel as if you’re right beside your users, watching exactly how they interact with your digital interface. Reviewing these materials is time-consuming, but it yields unparalleled insights that help you perfect the user experience.

A well-configured analytics tool is invaluable. By analyzing heatmaps and session recordings, you can feel as if you’re right beside your users, watching exactly how they interact with your digital interface. Reviewing these materials is time-consuming, but it yields unparalleled insights that help you perfect the user experience.

A/B testing

A/B testing

A/B testing

Not sure which layout would work better? Should you use photos or illustrations on your site? Place the login at the beginning or the end of the process? If these questions arise, the best solution is to conduct an A/B test. Users are split, with 50% seeing “A” and the other half seeing “B.” Your task is to measure which version performs better. This methodology allows you to optimize user experience and conversions indefinitely.

Not sure which layout would work better? Should you use photos or illustrations on your site? Place the login at the beginning or the end of the process? If these questions arise, the best solution is to conduct an A/B test. Users are split, with 50% seeing “A” and the other half seeing “B.” Your task is to measure which version performs better. This methodology allows you to optimize user experience and conversions indefinitely.

Not sure which layout would work better? Should you use photos or illustrations on your site? Place the login at the beginning or the end of the process? If these questions arise, the best solution is to conduct an A/B test. Users are split, with 50% seeing “A” and the other half seeing “B.” Your task is to measure which version performs better. This methodology allows you to optimize user experience and conversions indefinitely.

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User interviews & Surveys

User interviews & Surveys

User interviews & Surveys

What might be going through a user’s mind? What thoughts are behind their decisions? In what context do they use your service? What do they prefer? What bothers them? If these questions interest you, it’s a great idea to talk to your users.

In our user interview service, we typically conduct 1-hour conversations with 10 potential clients recruited from your target group, following a well-structured script. This qualitative research method allows us to deeply understand the interviewees’ mental and emotional interactions with your product or service. Conversations are automatically transcribed, recorded on video, and thoroughly analyzed and summarized.

We often recommend using surveys as a second—or sometimes preceding—step alongside interviews. This quantitative approach, using more direct questions, clarifies the pain points, desires, and thoughts. With a sufficient number of responses, you can learn percentage distributions across different aspects for your entire audience.

For both interviews and surveys, we handle organizing, drafting recruitment letters, and the recruitment process itself.

What might be going through a user’s mind? What thoughts are behind their decisions? In what context do they use your service? What do they prefer? What bothers them? If these questions interest you, it’s a great idea to talk to your users.

In our user interview service, we typically conduct 1-hour conversations with 10 potential clients recruited from your target group, following a well-structured script. This qualitative research method allows us to deeply understand the interviewees’ mental and emotional interactions with your product or service. Conversations are automatically transcribed, recorded on video, and thoroughly analyzed and summarized.

We often recommend using surveys as a second—or sometimes preceding—step alongside interviews. This quantitative approach, using more direct questions, clarifies the pain points, desires, and thoughts. With a sufficient number of responses, you can learn percentage distributions across different aspects for your entire audience.

For both interviews and surveys, we handle organizing, drafting recruitment letters, and the recruitment process itself.

What might be going through a user’s mind? What thoughts are behind their decisions? In what context do they use your service? What do they prefer? What bothers them? If these questions interest you, it’s a great idea to talk to your users.

In our user interview service, we typically conduct 1-hour conversations with 10 potential clients recruited from your target group, following a well-structured script. This qualitative research method allows us to deeply understand the interviewees’ mental and emotional interactions with your product or service. Conversations are automatically transcribed, recorded on video, and thoroughly analyzed and summarized.

We often recommend using surveys as a second—or sometimes preceding—step alongside interviews. This quantitative approach, using more direct questions, clarifies the pain points, desires, and thoughts. With a sufficient number of responses, you can learn percentage distributions across different aspects for your entire audience.

For both interviews and surveys, we handle organizing, drafting recruitment letters, and the recruitment process itself.

Usability testing

Usability testing

Usability testing

Usability testing is a vital validation method in the design process, providing direct insights into how users interact with a product or service. By observing real users completing tasks, we identify usability issues and gather feedback on the overall experience. This method allows us to validate design choices, ensuring they meet user needs and expectations effectively. Usability testing helps refine features, streamline workflows, and improve user satisfaction by revealing pain points and areas for enhancement. Ultimately, it ensures that the final product is intuitive, accessible, and aligned with users’ expectations, leading to a successful user experience.

Usability testing is a vital validation method in the design process, providing direct insights into how users interact with a product or service. By observing real users completing tasks, we identify usability issues and gather feedback on the overall experience. This method allows us to validate design choices, ensuring they meet user needs and expectations effectively. Usability testing helps refine features, streamline workflows, and improve user satisfaction by revealing pain points and areas for enhancement. Ultimately, it ensures that the final product is intuitive, accessible, and aligned with users’ expectations, leading to a successful user experience.

Usability testing is a vital validation method in the design process, providing direct insights into how users interact with a product or service. By observing real users completing tasks, we identify usability issues and gather feedback on the overall experience. This method allows us to validate design choices, ensuring they meet user needs and expectations effectively. Usability testing helps refine features, streamline workflows, and improve user satisfaction by revealing pain points and areas for enhancement. Ultimately, it ensures that the final product is intuitive, accessible, and aligned with users’ expectations, leading to a successful user experience.

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Quantitative Design testing

Quantitative Design testing

Quantitative Design testing

If you’re curious about how streamlined a process is, or how many of your users are affected by various issues, conducting a quantitative user test is worthwhile. This involves showing the interface to a large number of users using online tools (e.g., Lyssna). The method’s advantage lies in its scale, though it usually only examines a well-defined series of screens or interactions.

If you’re curious about how streamlined a process is, or how many of your users are affected by various issues, conducting a quantitative user test is worthwhile. This involves showing the interface to a large number of users using online tools (e.g., Lyssna). The method’s advantage lies in its scale, though it usually only examines a well-defined series of screens or interactions.

If you’re curious about how streamlined a process is, or how many of your users are affected by various issues, conducting a quantitative user test is worthwhile. This involves showing the interface to a large number of users using online tools (e.g., Lyssna). The method’s advantage lies in its scale, though it usually only examines a well-defined series of screens or interactions.

Social listening

Social listening

Social listening

Social listening is like having your ear to the digital ground, where you tune into conversations across social media to hear what people really think. By using advanced tools, you gather insights on trends, sentiments, and feedback about your brand or industry. This information empowers you to respond swiftly, adapt strategies, and engage meaningfully with your audience. With social listening, you’re always in the know, turning chatter into actionable insights that drive success.

Social listening is like having your ear to the digital ground, where you tune into conversations across social media to hear what people really think. By using advanced tools, you gather insights on trends, sentiments, and feedback about your brand or industry. This information empowers you to respond swiftly, adapt strategies, and engage meaningfully with your audience. With social listening, you’re always in the know, turning chatter into actionable insights that drive success.

Social listening is like having your ear to the digital ground, where you tune into conversations across social media to hear what people really think. By using advanced tools, you gather insights on trends, sentiments, and feedback about your brand or industry. This information empowers you to respond swiftly, adapt strategies, and engage meaningfully with your audience. With social listening, you’re always in the know, turning chatter into actionable insights that drive success.

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Best practice research or Competitor analysis

Best practice research or Competitor analysis

Best practice research or Competitor analysis

Best practice research and competitor analysis allow you to leverage results already uncovered by others. By studying industry standards and competitor strategies, you discover what truly works and what doesn’t. This in-depth analysis reveals opportunities for innovation and improvement, helping you refine your strategies. Staying updated with market trends ensures you remain competitive and agile. With these tools, you can craft strategies that not only meet but exceed industry norms, driving your success forward.

Best practice research and competitor analysis allow you to leverage results already uncovered by others. By studying industry standards and competitor strategies, you discover what truly works and what doesn’t. This in-depth analysis reveals opportunities for innovation and improvement, helping you refine your strategies. Staying updated with market trends ensures you remain competitive and agile. With these tools, you can craft strategies that not only meet but exceed industry norms, driving your success forward.

Best practice research and competitor analysis allow you to leverage results already uncovered by others. By studying industry standards and competitor strategies, you discover what truly works and what doesn’t. This in-depth analysis reveals opportunities for innovation and improvement, helping you refine your strategies. Staying updated with market trends ensures you remain competitive and agile. With these tools, you can craft strategies that not only meet but exceed industry norms, driving your success forward.

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REAL FEEDBACK FROM OUR CLIENTS

22.DESIGN INCREASED OUR PROFILE SUBMISSION by 33% in just ONE month!

22.DESIGN INCREASED OUR PROFILE SUBMISSION by 33% in just ONE month!

22.DESIGN INCREASED OUR PROFILE SUBMISSION by 33% in just ONE month!

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Our Works

Our featured projects

Your Questions Answered

Here's what clients ask us most often - no fluff, just real answers.

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How is 22 different from other UX/UI or no-code agencies?

We don’t do generic. Every project we take on gets a senior-only team, direct access to decision-makers, and an approach grounded in research, not guesswork. No bloated decks, no junior handoffs—just sharp, practical design work that moves your metrics.

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What’s your typical process like?
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Do you work with early-stage startups or just big brands?
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Can you help us redesign our product or website?
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How much does it cost to work with you?
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What if we’re in a different time zone?
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How soon can you start?

Your Questions Answered

Here's what clients ask us most often - no fluff, just real answers.

Faq Image
How is 22 different from other UX/UI or no-code agencies?

We don’t do generic. Every project we take on gets a senior-only team, direct access to decision-makers, and an approach grounded in research, not guesswork. No bloated decks, no junior handoffs—just sharp, practical design work that moves your metrics.

Faq Image
What’s your typical process like?
Faq Image
Do you work with early-stage startups or just big brands?
Faq Image
Can you help us redesign our product or website?
Faq Image
How much does it cost to work with you?
Faq Image
What if we’re in a different time zone?
Faq Image
How soon can you start?

Your Questions Answered

Here's what clients ask us most often - no fluff, just real answers.

Faq Image
How is 22 different from other UX/UI or no-code agencies?

We don’t do generic. Every project we take on gets a senior-only team, direct access to decision-makers, and an approach grounded in research, not guesswork. No bloated decks, no junior handoffs—just sharp, practical design work that moves your metrics.

Faq Image
What’s your typical process like?
Faq Image
Do you work with early-stage startups or just big brands?
Faq Image
Can you help us redesign our product or website?
Faq Image
How much does it cost to work with you?
Faq Image
What if we’re in a different time zone?
Faq Image
How soon can you start?

Ready to elevate your brand with design that drives results? Let’s create together!

UX/UI Design

Website Dev

UX Tracking / CRO

Service Design / Research

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Ready to elevate your brand with design that drives results? Let’s create together!

Success

Website Dev

UX Tracking / CRO

Service Design / Research

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Ready to elevate your brand with design that drives results? Let’s create together!

Website Dev

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